Fulfillment Policy

Effective Date: 01/18/2022

1. Overview

At Creekside Tv Dba Summit Shop, we are committed to providing timely and reliable delivery of our products. This Fulfillment Policy outlines the procedures and practices we follow to ensure our customers receive their orders efficiently and satisfactorily.

2. Order Processing

• Confirmation: Once your order is placed, you will receive an order confirmation email that includes your order number, details of the items purchased, and the total cost.

• Processing Time: Orders are typically processed within 1-3 business days. Processing time may vary depending on stock availability and order volume.

3. Shipping

• Shipping Methods: We offer various shipping options, which may vary depending on the product type and destination. Available shipping methods will be presented at checkout.

• Shipping Costs: Shipping fees are calculated based on the weight, size, and destination of your order. These will be detailed at checkout before you finalize your purchase.

• Delivery Times: Delivery times vary based on the shipping method chosen and the delivery address. Estimated delivery times will be provided at checkout.

4. Digital Products

• Delivery: Digital products, such as software or digital documents, are delivered electronically via email or through a download link provided immediately after purchase.

• Access: Customers will receive instructions on how to access or download digital products in their confirmation email.

5. Tracking

• Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track the progress of your shipment via our website or the carrier’s website.

6. Modifications & Cancellations

• Changes to Orders: If you need to modify or cancel your order, please contact us as soon as possible. We cannot guarantee modifications or cancellations once an order has been processed for shipping.

• Cancellation Policy: Orders that have not yet been shipped or downloaded can be cancelled for a full refund. Please contact our customer service to request a cancellation.

7. Customer Service

For any questions related to your order or our Fulfillment Policy, please contact our customer service team:

• Email: sales@creeksidetv.net

8. Changes to the Fulfillment Policy

We may update this Fulfillment Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated effective date.